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About Swan City Insurance

Trusted Insurance Agency in Florida

We believe insurance should do more than meet requirements; it should provide real financial protection and confidence in everyday life. We understand the unique risks Florida residents face, from severe weather to high rates of uninsured drivers and help you choose coverage that truly protects you in real-world situations.

Working with Swan City Insurance means you get the personal attention of a local agency combined with the reliability of a nationally recognized insurance provider.

Whether you’re reaching out with a quick question or navigating a major life change, our team is here to provide the friendly, reliable support you deserve from an agent you can trust.

Agent / Office Manager

Joanna Graff

Joanna began her insurance career in 2012, stepping into her role as a manager in 2015. She finds her greatest professional fulfillment in being a resource for others, whether she's guiding a client through a policy or mentoring her team. Joanna's passion for growth extends far beyond the office; she is an avid plant enthusiast and a self-taught crafter who often shares her work at local markets.

Joanna Graff
Customer Representative

SAM

A Lakeland, Florida native, Samantha brings over 20 years of deep industry expertise to our insurance team. For Samantha, the best part of the job is the human connection; she takes pride in truly getting to know her customers to ensure they receive coverage that fits their unique lives. When she isn't helping clients navigate their options, Samantha is likely relaxing at the beach, baking something delicious, or challenging herself to learn Mahjong.

Samantha Gieniewski
Personal Lines Agent

Janique Chaney

For Janique, insurance isn't just about policies; it's about people. Over her 8-year career, she's made it her mission to turn every client interaction into a reason to smile. Originally from Polk County, Janique is a natural leader who led her high school varsity basketball team as captain. Today, she channels that same competitive drive into advocating for her clients. To recharge, Janique enjoys the creative outlet of painting or hitting the court for a game of basketball.

Janique Chaney
Customer Service Representative

Donna Robinson

Donna is an Ohio native who has called the insurance world home for the past 19 years. If you ask her why she loves what she does, she’ll tell you it’s the people - she’s a natural "people person" who finds fulfillment in being a helping hand for others. Having lived in Argentina for several years, she brings a warm, adventurous spirit to our office culture. Donna is a sports enthusiast and a music fan, but she also enjoys the quiet challenge of a good word puzzle.

Donna Robinson

Serving Clients Across Florida

Swan City Insurance proudly serves individuals, families, and businesses throughout Florida. Our mission is to provide reliable insurance solutions that protect your financial future and give you confidence in every stage of life.

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